This is a low cost service for quick answers on simple matters and can also help to solve any disputes with suppliers. Our clients are able to call our consultants during business hours for any of the following:


  • Explanation of billing items
  • Guidance on billing queries
  • Quick checks before payment


This service can also be used for more complex queries such as:


  • Requesting new Gas, Electricity or Water meters
  • Upgrading current meter
  • Resolving billing disputes
  • Checking for overcharges


If you have any queries or issues regarding any of your utilities call 0115 950 1050 or email us to see how we can help.